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  1. Jurong Island OD
  2. Frequently Asked Questions
  3. Journey Experience

Journey Experience

  • What will my journey be like?
  • When will I receive notifications or updates on the day of my ride?
  • I am unable to swipe my boarding code. What should I do?
  • Will the driver wait for me if I'm late?
  • I was marked as "failed to board". What does that mean?
  • What should I do if I am going to be late?
  • I can't find my driver. What should I do?
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