SWAT
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Recent activity by SWAT-
What are the payment modes available?
We only accept payment by debit/credit cards. You are required to enter your card details upon booking a ride. You may also save your debit/credit card details in the app, under Settings > Payment ...
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How do I register for a personal account?
After downloading the JI ODBS application, enter your mobile number or email address to register for an account.
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I am a corporate rider, how can I register for a corporate account?
To register for a corporate account, please ensure you have first signed up for a personal account via the JI ODBS app. Once you’ve created your personal account, please inform your HR to whitelist...
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I am unable to swipe my boarding code. What should I do?
Please provide your registered name or the last 4 digits of your mobile number. The driver will be able to manually board you via the driver application upon verification.
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Can I book for another person?
Yes, you can book for another person. Please remember to share the boarding details with the person that you are booking for and ensure that the person is already at the pickup point. Drivers will ...
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How do I provide feedback on the service?
We value your feedback and are always looking for ways to improve our services. If you have any suggestions, concerns, or general feedback, we encourage you to share them with us. To provide feedba...
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Will the driver wait for me if I'm late?
Your driver will not wait for you if you are late. You are advised to be at the pickup point 5 to 10 minutes before your pick-up time.
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Where can I retrieve my booking details?
Tap on Manage Rides in the side menu. You will be able to see your upcoming and past rides. Click on the ride to see your ride details (aka boarding pass).
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Can I register with a foreign mobile number?
Yes, you can register with a foreign number and receive the OTP required.
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I was marked as "failed to board". What does that mean?
It means that you have missed your bus. Please book for the next bus departure time.