SWAT
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Articles
Recent activity by SWAT-
Where is the pickup point for Jurong Island Checkpoint (In)?
If you are booking a ride from Jurong Island Checkpoint (In), please note that the actual pickup point is located at the Jurong Island Short-Term Visitor Pass Office carpark, behind the public bus ...
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Launch of JI ODBS Service – Starting 1st May 2025
We are excited to announce the launch of the JI ODBS service, starting from 1st May 2025! JI ODBS provides convenient transport within Jurong Island, with a stopping point at Boon Lay MRT for easy ...
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Why does my application keep crashing?
Android versions lower than 5.0, and iOS versions lower than 11.0 are currently not supported by JI ODBS, please update your operating system and try again. Ensure that you have your data, location...
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What will my journey be like?
Be present at the pick-up location at least 5 minutes before the scheduled pick-up time. To access your boarding pass, go to Menu > Manage Rides. You will be able to track the location of the vehi...
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When can I make a booking for my ride?
You can make a booking 24 hours before right up to 15 minutes before departure time.
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Where are my pick-up and drop-off locations?
You may pick from the list of available stops from the dropdown list, or click on the available blue pins on the map to select your preferred stop.
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What kind of device do I need to download the JI ODBS application?
You will require at least an Android 7.0 and above, and an iOS system of at least 11.0 to download JI ODBS. The application can be downloaded from the following App Stores: App Store Google Play S...
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How can I view SWAT's Terms and Conditions and Privacy Policy?
Terms and Conditions: https://www.swatmobility.com/terms-and-conditions Privacy Policy: https://www.swatmobility.com/privacy-policy
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When will I receive notifications or updates on the day of my ride?
You will receive 3 notifications - when your vehicle is 10 minutes and 5 minutes away from your pick-up location, and when your vehicle arrives.
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How do I make a booking?
Ensure that you have registered and logged onto the application, then follow the steps below: For corporate accounts, kindly ensure that you are making the booking on your corporate account in o...