SWAT
- Total activity 66
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Activity overview
Latest activity by SWAT-
SWAT created an article,
Where is the pickup point for Jurong Island Checkpoint (In)?
If you are booking a ride from Jurong Island Checkpoint (In), please note that the actual pickup point is located at the Jurong Island Short-Term Visitor Pass Office carpark, behind the public bus ...
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SWAT created an article,
I am a corporate rider, how can I register for a corporate account?
To register for a corporate account, please ensure you have first signed up for a personal account via the JI ODBS app. Once you’ve created your personal account, please inform your HR to whitelist...
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SWAT created an article,
Launch of JI ODBS Service – Starting 1st May 2025
We are excited to announce the launch of the JI ODBS service, starting from 1st May 2025! JI ODBS provides convenient transport within Jurong Island, with a stopping point at Boon Lay MRT for easy ...
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SWAT created an article,
How can I view SWAT's Terms and Conditions and Privacy Policy?
Terms and Conditions: https://www.swatmobility.com/terms-and-conditions Privacy Policy: https://www.swatmobility.com/privacy-policy
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SWAT created an article,
Why does my application keep crashing?
Android versions lower than 5.0, and iOS versions lower than 11.0 are currently not supported by JI ODBS, please update your operating system and try again. Ensure that you have your data, location...
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SWAT created an article,
I can't find my driver. What should I do?
The bus will reach each stop at the given time and will not be able to wait. If your bus did not turn up, you may write to us via the feedback form, and we will respond within 3 business days.
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SWAT created an article,
What should I do if I am going to be late?
If you will be late for your current booking, please cancel and re-book your ride. You will require an active booking to board the bus.
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SWAT created an article,
I was marked as "failed to board". What does that mean?
It means that you have missed your bus. Please book for the next bus departure time.
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SWAT created an article,
Will the driver wait for me if I'm late?
Your driver will not wait for you if you are late. You are advised to be at the pickup point 5 to 10 minutes before your pick-up time.
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SWAT created an article,
I am unable to swipe my boarding code. What should I do?
Please provide your registered name or the last 4 digits of your mobile number. The driver will be able to manually board you via the driver application upon verification.